Ali Tech World (Digital Products) Pages- Return Policy
On Ali Tech World, customers fulfill their needs and all they seek. If you face problems with your digital product (Software, game, course, theme, Applications, etc), You can contact our customer service through Whatsapp at 0315-4038545 in the next 24 hours after purchase. We will happily help you troubleshoot & resolve the problem.
Return & Refund Policy for Digital Products
All digital products, including software downloads, games, and themes, are not refundable once they have begun downloading (including the date they were first made available to you).
Activation keys, digital codes, or licenses cannot be refunded once issued, so please ensure your system requirements before completing a purchase.
Order Cancellation
Digital product orders can be canceled before the product/activation code is sent. Once the code is sent, you cannot cancel it anymore.
License and Activation Issues
If you receive a non-working license key or activation code, please contact us within 24 hours. The issues are important, and we will assist you to solve out with the help of the product provider.
Exceptions and Warranty
Digital products — Themes, software, or other styles of digital merchandise may come with a developer’s warranty or support. Any other problems covered under those warranties may be addressed to the listed developer or provider.
Sales and Discounted Products
No refund could be made for the digital products bought at a discount price (or using promo codes).
Platform-specific issues from Apple iOS
If there are any problems with digital titles, i.e., software (that includes video games and online portals like Steam, Xbox Live, or PlayStation Network), the customer should contact the said platform directly for assistance and additional information.
Please read the product description, system requirements, and compatibility info so you don’t end up buying something that isn’t truly what you want (because this is a digital purchase, there are no refunds)
If you have any further queries, then you can ask your questions to our customer service department by sending them a message on WhatsApp at 0315-4038545
